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» RAILforum » Passenger Trains » Amtrak » VERY IMPORTANT QUESTION!

   
Author Topic: VERY IMPORTANT QUESTION!
EmpireBuilder
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Well a friend may be backing out on my at the last second on a trip that is scheduled for this thursday at 5:11AM already. I haven't received the final word yet, but what can I do? Can I get the ticker value for this upcoming trip as credit for a later trip? I know they don't refund, so is the credit for a later trip possible, and will they give me the full value of the tickets as credit?
Posts: 97 | Registered: Oct 2002  |  IP: Logged | Report this post to a Moderator
TwinStarRocket
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You did not specify what type of tickets you have. According to the latest national timetable: 'Many tickets are refundable before travel begins, a refund fee may apply.' Rules regarding promotional tickets such as rail sale and 2 for 1 may vary by offer, and might be found on amtrak.com or through an agent. Sleeper fares within 7 days of departure are 'not refundable, but may be applied to future travel'. Original tickets must be returned.
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EmpireBuilder
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My tickets were ones that I purchased with the online promotion where it was 25% if booked online before June 15th. And I guess I know my own answer now, since I called the 1-800 number. They cannot be refunded and have a $30 charge per ticket to credit it them. So if I end up not going the $291 spent goes down to just $231 in tickets for a future trip. Hopefully I can still go but I guess we'll see what my moron friend does.
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