posted
I went to amtrak.com to see fares for the Southwest Chief and it says there is a problem with an error code. I then went to check the train status and it came back with a no service message. Can you please tell me what is going on? Amtrak still shows the Southwest Chief route guide. I want to take the train to Lamy in August and hope this is temporary.
I have relatives coming in June who might want to go on the SWC with me and I would be glad to do it more than once. I hate to hear the news that Amtrak is stopping the route. What is very nerve-wracking is that there is no info on amtrak.com about the problems. Is it a website error where the phone reservation agent can help me or is it an entire service problem.
Why is it when there is a problem with the Coast Starlight Amtrak posts info and not for the SWC.
Was there an accident involving the SWC? If so can you please point me to the news articles. No info on trainweb.com.
CoastStarlight99 Member # 2734
posted
No accident, no discontinuing route...just an Amtrak website error, just call 1(800)USA-RAIL and talk to Julie or an agent.
I get this sometimes also: Problem With Our Booking System: Sorry, we are temporarily unable to process your request. Please try again. [Error ID:140X]
travelplus Member # 3679
posted
Phew that was close.Time for Amtrak to fix their website.
CoastStarlight99 Member # 2734
posted
Yes, I agree. Last week, the whole front page was messed up..the seem to have some troubles rather frequently.
notelvis Member # 3071
posted
quote:Originally posted by CoastStarlight99: Yes, I agree. Last week, the whole front page was messed up..the seem to have some troubles rather frequently.
And despite the makover a couple of years back, it is still not particularly 'user friendly'.