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I like to have the lower level rooms on Superliners. Does anyone know if there is a room selection section when making online reservations? I can't find one, therefore, I have to make reservations by phone. Not sure I always getting the lowest fare.
Charles Reuben Member # 2263
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Although I can only dream of the day when I can afford to purchase a sleeper, I must say that I have found the operators at Amtrak to be quite accomodating when I need to purchase a low cost ticket.
I generally call them late at night, like 1 a.m. when things are slow and they can chat and access their database for cheap tickets. Like yourself, I do like using the online computer and even "Julie," but recently a human operator was able to get me a good price on a coach seat for me and my 86-year-old mother in the lower handicap area of the coast starlight from LA to San Luis Obispo for the same price as a regular seat.
Also, on the way back from Obispo, we had to make last minute changes to our itinery and a live operator exchanged our tickets for seats on the Amtrak bus and its connecting Surfliner for only an extra $5.
In short, I think those Amtrak operators can do magic and would encourage you to talk to them.
Mr. Toy Member # 311
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Although you can request a lower level coach seat on-line, you have to call an agent to get a lower level sleeper. I did that for our trip in March. They will accomodate your request if any lower rooms are available. Just say "agent" when Julie comes on the phone.
------------------ Trust God, love your neighbor, and never mistake opinion for truth. -Mr. Toy
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Thanks for your replies. I do chat with the customer service reps. They truly are helpful. I have been able to get a lower sleeper on all my trips but just wanted to make sure I had to talk to a person to do that. Thanks.
TBlack Member # 181
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Chaslett,
How about looking up the fare on-line and then calling the customer service for the lower level room with the fare already in hand?
I like the lower level better, too.
chaslett Member # 1012
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TBlack, That is how I have been making my reservations. It makes it easier to let the agent know what train I want to ride. Agents are usually so helpful. Thanks for your suggestion.
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