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Future of Amtrak Dining Car service
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[QUOTE]Originally posted by chrisg: [QB] An Amtrak employee passed this along to me and I thought I should share it will you. Word has been floating around Amtrak that most, if not all, of the long haul trains will be getting downgraded food service pretty quick. This will be similar to what's already happened on the Texas Eagle. Some of the Superliner lounge cars have already been outfitted with seating on the upper level at one end -- most likely in preparation for this conversion. The future of the full-service dining cars is a little cloudy right now. Once again, here comes the onslaught of micro-waved, pre-made meals -- an experiment that was tried about ten or fifteen years ago. Anyone who's seen or tasted these disasters knows that it definitely is NOT a service enhancement. I heard one employee say that she wouldn't serve one of the meals to her ***. I guess Norman Mineta and his pals figure that if they can't kill off the passenger trains quickly, they'll try and kill them off slowly --- by downgrading the products and services offered on board, When will they ever get it? Dining cars lose money. They always have, even back in the heyday of passenger trains run by the independent railroads. Learn to accept that fact rather than thinking that you can downgrade your product to a point where it MIGHT be profitable. All you're going to do is drive away your passengers. But, then again, that's probably their intent. Amtrak is writing the latest chapter on how to drive off the passenger business. This reminds me an awful lot of what S.P. did with their automatic buffet cars. Maybe those are next in store on Amtrak. The spirit of D.J Russell and B. F. Biaginni lives on at Amtrak! If any of you want to try and save the full service dining cars, now would be a good time to write your Congressmen --- the ones who are friendly towards Amtrak [/QB][/QUOTE]
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