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Future of Amtrak Dining Car service
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[QUOTE]Originally posted by royaltrain: [QB] Well Mr. Toy, having tried the pre-heated meals on the Eagle recently, I can assure you it is a most inferior product. Not as bad as the notorious TV dinners of the past, but certainly a significant downgrading from the regular dining car experience. In that article from Nationalcorridors.Org. It mentioned having only three people working in the dining car (down from five) and using pre-heated meals.. On my recent journey, posted in two parts as N America rail journey, I described my experience with the Eagle’s pre-heated meal service along with the notorious can of soup. I also described my experience on Via’s Canadian that on most journeys only three people are needed, and they utilize a certain amount of prepared re-heated food. The Via meals are really good and they seem to have cut quite a bit of expense without sacrificing quality. As well, Via actually serves the meals on china, not the “attractive disposable dinnerware” quoted in the article. There is nothing attractive about having your food served on something disposable. I well remember the pre-Amtrak and pre-Via diners where the CP, UP or Santa Fe would have a huge on-board staff with practically everything cooked to order just like a land-based restaurant. Regrettably those days are long gone, but even in our fast-food world it is possible to make re-heated food both attractive and tasty. I can only hope that Amtrak will come up with something better than what they are currently trying on the Texas Eagle. [/QB][/QUOTE]
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