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[QUOTE]Originally posted by smitty195: [QB] [QUOTE]Originally posted by Ira Slotkin: [qb] I am troubled by comments/labels of Amtrak employees I read here, like "crap" and "not the cream of the crop." and "I have a good grip on Amtrak employees and how rotten many of them are..." What I do hear in these comments is a good grip on labels and name calling, and personal judgements. As nasty and inappropriate as comments like "Hussein" to disparage - albeit subtlely - Barrack Obama. Easy for people hereon to say what should be done. Easy to label employees (or anyone) as ______. Harder to say what you would like to see done, and then seriously explore the viability of your suggestions. "Get them on trains" - to where? Put them up in hotels - when all are full? Schedule and move trains when the freights traffic is not predictable ot controllable? Put them on planes - when 500 flights are already canceled and the airlines reporting flights are full? Take care of them - exactly how? get them more information? On what equipment? And what about when the information is information that no one likes giving or receiving, e.g.: no trains getting through and no trains leaving until we are sure they can get through. Put people on cots that are not available? Buy cots and keep them available for such events? How many? Where stored? Maintained by whom? Set up by whom? I think we can criticize behavior without attacking and labeling individuals or groups, be they Amtrak employees or bagpipe players. I would like us to do that here. I think our energy then goes taking responsibility and to creative solutions, rather than on blame. Ira [/qb][/QUOTE]Your points are well-taken. However, I have to assume that you have a very limited experience with Amtrak travel. An occasional vacation once a year on Amtrak? A fun train trip to a national park every now and then perhaps? If you have taken trips and have had pleasant experiences, then that is great! I have also taken Amtrak trips that have been great. I have been on Amtrak trips with excellent employees. But come on, let's get to the bottom line here.......Train fans and Amtrak fans are willing to overlook many things that the normal traveling public does not look over. Have you noticed that Amtrak has been a regular, long-running punch line on the late night talk shows for years and years? There is a reason for this. Amtrak employees, for the most part, are consistent at being non-consistent. I wouldn't even know where to begin in giving specifics as I'm growing tired of explaining the same things year after year after year. I also have the benefit of having knowledge of how things work inside Amtrak management. I'll just say that it is appalling at how that operation is run, so it's no wonder that the line-level employees are so crappy. And since you brought up Hussein, what's wrong with that? It's his middle name, and he will be sworn in as President using his middle name (appropriately). Lighten up. [/QB][/QUOTE]
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