Post A Reply
my profile
|
directory
login
|
register
|
search
|
faq
|
forum home
»
RAILforum
»
Passenger Trains
»
Amtrak
»
Stuck in Chicago
» Post A Reply
Post A Reply
Login Name:
Password:
Message Icon:
Message:
HTML is not enabled.
UBB Code™ is enabled.
[QUOTE]Originally posted by smitty195: [QB] <<<You do not HAVE to assume anything about my experience on Amtrak. You choose to. Having lots of good or bad experiences does not give anyone the right to label and name call, e.g. "crappy.>>> Huh??? Having lots of bad experiences does not give anyone the right to label??? So let's say, for example, that a certain hotel chain has a consistent record of providing poor service, dirty rooms, broken air conditioners, cockroaches, and employees that don't care....then in your way of thinking, it is NOT okay to say that they are a crappy hotel chain?? Well, if that's what floats your boat, more power to you. But I prefer to be honest about my experiences. <<<I agree with the idea presented above by several folks - with more money for equipment>>> Ahh, the perfect solution to every problem----let's throw money at it! Sure, that will work. Just look at history for the proof. <<<and training service by people and equipment can improve. I would like to see that happen.>>> Training to improve service? But why? If they're so great to begin with, then their training and service program must be doing exceedingly well. Maybe if you go back and read the comments from the original news article from people who were actually there and what their experiences were, you will see what I am talking about. The comments that I am reading at the end of that article match exactly what my experiences have been for 28 years in Amtrak travel whenever something slightly different happens. Amtrak gets all flustered, their in-house communications break down severely, the left hand does not know what the right hand is doing, and it is just basic chaos. Do you recall the incident back east a year or two ago where the train did not move in freezing weather for HOURS while people were freezing, starving, and having serious medical issues? And the local county (I forget where it was) brought in their disaster response team and even the local residents opened up their homes to passengers so that they could warm up and get some food? It was national headline news. And what was Amtrak's response for THAT incident??? It was identical to THIS incident! Some stupid statement about "We will learn from this incident and we welcome any input and blah blah blah". These types of things happen with Amtrak year after year after year. We know the weather will get cold, and we know the weather will get hot. We know there will be floods. We know there will be earthquakes. We know there will be hurricanes and tornadoes. But every time something happens, Amtrak drops the ball and they act as if this is the first time anything like this has ever happened on a railroad. I strongly stick to my original comments about the crappy employees and management at Amtrak (Note: I did say that Amtrak has some excellent employees as well as some good employees). [/QB][/QUOTE]
Instant Graemlins
Instant UBB Code™
What is UBB Code™?
Options
Disable Graemlins in this post.
*** Click here to review this topic. ***
Contact Us
|
Home Page
Powered by
Infopop Corporation
UBB.classic™ 6.7.2
Copyright © 2007-2016
TrainWeb, Inc.
Top of Page
|
TrainWeb
|
About Us
|
Advertise With Us
|
Contact Us