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T O P I C     R E V I E W
Henry Kisor
Member # 4776
 - posted
From Amtrak Media Relations today:

AMTRAK GUEST REWARDS TAKES WEB SITE MOBILE and OFFERS A WIDGET

WASHINGTON – Amtrak this week announced new options for members of the Amtrak Guest Rewards program to access their account information. With the launch of a new Amtrak Guest Rewards widget and the Amtrak Guest Rewards mobile Web site, members now have fast, easy access to their account either on their desktop or on the go.

The Amtrak Guest Rewards Web site is now accessible via mobile device. Members can visit AmtrakGuestRewards.com from any web-enabled device to view their account information including point balance, recent transactions, current offers, and even to register for new promotions.

Amtrak partnered with Usablenet Inc. in 2006 to create a mobile product that would allow access to Amtrak.com all day, every day from any location. Customers using a web-enabled mobile device can see a version of Amtrak.com in a specially designed format optimized for their device. By visiting Amtrak.com, Amtrak2Go.com or Amtrak.mobi, users can book reservations, check train status, review or cancel reservations, sign up for train alerts, and now they can also access their Amtrak Guest Rewards account.

The new Amtrak Guest Rewards widget is a free, mini-application that resides on the member’s desktop or personalized internet home page such as Google or Yahoo. Once installed, members can conveniently obtain key information about their account in quick, easily digestible snapshots. Once logged-in, the information stays up-to-date automatically.

“Members of Amtrak Guest Rewards have told us they want easy access to their account information whether they are on the go or at their desk. These enhancements provide a new level of account accessibility at their fingertips” said Michael Blakey, senior director, loyalty marketing.
 
Trainut
Member # 4052
 - posted
I wish Guest Rewards would add being able to see your reservations on line (like Amtrak does) and not have to phone them.
It always seems things get messed up when you call them.
 



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