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Nice Winter Storm...
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[QUOTE]Originally posted by Geoff Mayo: [QB] [QUOTE]Originally posted by Ocala Mike: [qb] And here's a law that had to be passed to try to do something about airlines trampling over the rights of travelers. http://www.npr.org/templates/story/story.php?storyId=121710206&ft=1&f=1003 I'll wait for the usual suspects to write that this is just another case of big government (DOT)throttling private enterprise which is just out to make a buck. [/qb][/QUOTE]More of a case of keeping the airlines in check, and long overdue. I know the EU has compensation levels the airlines are required to pay for delays (depending on length of flight), including overnight accommodation where necessary, but I'm not sure we have deplaning laws. I think passengers have taken the decision to deplane themselves on more than one occasion - including a flight attendant who took the bouncy route out, down the slide - and out of a job, of course. Mind you I had a pleasant surprise from American Airlines where, on the outbound trans-Atlantic leg my toddler was denied the seat that was paid for, for most of the flight. I requested that they refund the difference between seated and lap child fare - and got it - despite only 1 out of the 4 flights was affected. The most I was expecting was a form letter and a voucher for $20, not a $350 cash refund. Perhaps it was the politeness of the letter and that I complimented them on other aspects of the service. [/QB][/QUOTE]
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