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[QUOTE]Originally posted by Gilbert B Norman: [QB] Rich, neither of us do this stuff every day, and, with hindsight the new computer should have been ordered with a bit more lead time prior to starting your trip. However, I have my own issues to deal with at present regarding the new computer. It seems that I ordered an unneded monitor as I did not know that the monitor and the 'box' are now all in one. When my friend Marshall, CIO for a regional brokerage firm, came over to install it for me yesterday, he first said what is that extra carton? I said 'I ordered a monitor'. He said 'you didn't need to do that; it is all in one'. When he pulled it out of the carton, I said 'Where's my box?'. So right this very minute I am 'listening to the music' with Dell to return the monitor ($250). Now I just heard from somebody over in India who says within 24 hours they will email me return labels for either UPS or Fedex. No wonder I simply NEVER order tangible goods over the internet. This time I made an exception as Marshall took his time to select what I needed - and didn't need. He sent it to me on line and that is how I ended up ordering it such. Had I ordered it by phone as I had two pevious Dells, the Sales Rep surely would have explained to me all in one means both box snd monitor together. Oh well, at least Dell includes Sales Tax so I need not file a separate Use Tax Return. [/QB][/QUOTE]
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