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[QUOTE]Originally posted by TwinStarRocket: [QB] Thank you, Eric. I just sent the identical email to Amtrak that I sent to Guest Rewards. However, when I was on the phone to AGR en route they said I might get some points back if I contacted them. The original cause of this event was a truck parked too close to the track in front of southbound #11, which ruptured the locomotive's fuel tank so that one of my #14's locomotives was needed for #11. Then a replacement loco had to be added to my #14 before SAC. If this could be classified as a "Force Majeure Event", then Amtrak's Terms of Transportation specify "The refund will be made in the original form of payment...". I would be delighted with a voucher for about 25% of the value of the ticket (about $1400), which is in line with the portion of mileage and time we were forced (only by a rule) to not be provided a room, meals and shower. As for the "pain and suffering" of finding 3 day old banana peels in my pack due to having to pack in 2 minutes, .....priceless! I should contact John Edwards if he is not in jail. I did receive a wonderful added bonus of seeing Redding to K-Falls and Mt. Shasta by daylight, but only after no sleep due to a 3hr 30 min late train and a call from Amtrak at 4:12am. But if sight-seeing has no value in the contract, that's gotta work both ways. [/QB][/QUOTE]
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