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Amtrak and LA Union Station let me down
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[QUOTE]Originally posted by Railroad Bob: [QB] Hi Mr. Alweg: Quite a mis-adventure; pretty disconcerting stuff. Things seem to have gone downhill a bit since I left (used to be a Surfliner Biz Class attendant.) She could have let you sit in the 4-seater; I would have. If she got a family of 4 between ANA and LAX, then put them there and relocate you, not too hard. That "jumpseat" on the lower level with no window is a really bad seat. But it can be used by anyone, if not needed by a wheelchair occupant. Sorry you got such bad treatment by this unhappy employee. I always felt lucky to have the job, good pay, benefits etc. I think I know who she is, by the way. Now on to Union Station. I hate reading about this heavy incursion of the homeless people; the guards used to put them out as much as possible during the past few years. You know Amtrak doesn't control LAUS 100%; not an excuse but I think some other entity/transit agency is responsible for security, cleanliness, etc. After about 8 PM the guards used to perform a "sweep" of ANYONE in the main terminal waiting room. If you could not produce a ticket for the last Surfliner or the Sunset, out you went. Looks like that rule has changed. At any rate, thanks for taking the time to write the trip report, Mr. Alweg. It's depressing to read how the onboard service has suffered. Hope you get a better attendant next time, if you ever give the service a chance again. [/QB][/QUOTE]
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