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[QUOTE]Originally posted by ColdRain&Snow: [QB] There is much less flexibility when dealing with AGR as opposed to paid tickets. I was referring to the latter for the most part. It's taken AGR years to agree to allowing overnight connections (at traveler's expense) for trains with no other sensible options such as Trains 2 to 20. Similar in inefficiency to your example, AGR would rather route LA to ATL through DC than allow an overnight in NOL that costs them nothing. Now that Anthony Rizzos -- former owner/operator of Amtrak Unlimited -- has gone to work for AGR and is AGR Insider on FlyerTalk, this overnight rule has changed. He seems to be influencing AGR policy to be a bit more sensible. Unfortunately, AGR forces same day connections on us. Yet agreeing to them creates an automatic vulnerability, whereby AGR can and sometimes will be heavy-handed in its handling of IRROPPS. Even though the mentality is patently wrong, I think AGR treats its redemption customers as pax that are getting "free travel" and therefore don't necessarily deserve flexibility. As a loyalty program, it leaves much to be desired. [/QB][/QUOTE]
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