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[QUOTE]Originally posted by Gilbert B Norman: [QB] No credit as of this morning, but as any "shopaholic" around here (Miss Mary perchance?) knows, both the merchants and the card issuers "have their way of taking their time". We shall see how this one plays out; on Monday at Penney's, I bought a pair of Black Florsheim shoes. Yesterday, after heaving the box and Republic Services had come by, I looked in my closet, and there was a perfectly serviceable pair of dusty Black Florsheims that I'd forgotten I had (my closet is about the same size as that found in a hotel room - not some lighted walk in "stage"). I took them back to Penney's where some low level "Customer Service Rep" said "sorry Charlie, can't take 'em back - no box". I then asked for a Manager. I got a Supervisor who was in radio contact with the Mgr. I offered to pay a reasonable restock fee, but all I heard was "never been worn" (truth; save the one minute I had "tried 'em on"). He then proceeds to issue me a credit for $97.19. I had looked at their website to see if there was anything in a color I needed (Tan), there was (Eastland brand for all I cared) so I asked this 20 something "Management Trainee" could he help me with a catalog sale? "Of course, that's what I'm here for". He did all the punching and clicking for me and out comes the $102.60 charge, which is already posted to my Capital One Visa. The $97.19 credit? well let's call it a "work in progress". Moral of all this unrelated stuff; "charges first, credits whenever." [/QB][/QUOTE]
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