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Starlight to KFS starting April 15
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[QUOTE]Originally posted by Gilbert B Norman: [QB] Mr. Mesa, your refund likely arises on account of that you will not have your Sleeping Car space North of Kalamath Falls. If Amtrak cannot offer an accommodation in which a passenger has paid for, then a refund is in order, as Amtrak has failed to complete the transportation contract. However, if a contract has been completed yet the passenger has a legitimate service complaint (they are reviewed on a case by case basis, and not the blanket award of travel vouchers as in the recent past) and Amtrak chooes to award "goodwill", that usually takes the form of free future transportation. [/QB][/QUOTE]
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