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Amtrak Mgmt. Threw My Stickers Away
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[QUOTE]Originally posted by amtraxmaniac: [QB] Whats sad is that we live in a culture where companies like Disney don't have the cojones' to fight back. If companies like Disney fought back on stupid stuff like less than an eye dropper of suds landing in a woman's eye, PEOPLE WOULD NOT BE AS SUE HAPPY. It'd be a waiste of the person's time. We also have our judges to thank for that..but that's another subject. In terms of Amtrak's customer service levels, it really boils down to this: Amtrak is run by people that deep down HATE AMTRAK. Plain and simple. The employees that like the industry are punnished by those that do not. Out of any and all businesses, public or private, you cannot and will not encounter a business that sabotages itself more than Amtrak. Once again, why? Because the people running it are not interested in seeing it thrive or grow. I'm no business person, but I've heard it said that when a business stops growing, it starts to die. Why are the only ones putting up a fight for Amtrak those on the outside of the company? Its because those working on the inside simply don't care. [/QB][/QUOTE]
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