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Amtrak Mgmt. Threw My Stickers Away
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[QUOTE]Originally posted by palmland: [QB] Getting back to the discussion on Amtrak discouraging employee initiative, I agree with some of the reasons stated as to why Amtrak frowns on employees deviating from the manual. I would be happy if all the employees would at least follow the manual, such as it is. That would certainly help improve the inconsistent service we often receive. Perhaps the real issue is that 'the manual' needs to be redone to better reflect the realities of Amtrak operations and passenger needs. The old Pullman company had extensive written procedures as well as the staff to insure they were understood and followed. That might be a place for Amtrak to start. The example of a flower in a car to help us seniors know where we are, reminds me of the simple solution Pullman had. Very near the handle you pushed to open the doors was a name plate with the car's name. Very simple and it worked. I am reminded of that each time I go into our model railroad room and see 'Barren River' on the door, courtesy of the L&N railroad and a local scrapyard. I certainly admire NativeSon actually doing something to make his desire for the Sunset restoration a reality. It seems railfans often just wring their hands and write emails to each other. Good for him. But, perhaps that energy would be better spent getting local support for the corridor type trains on at least a portion of the route, if not all of it. Given the realities of Amtrak funding, a daylight train from New Orleans to Mobile or Pensacola might be a good start. [/QB][/QUOTE]
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