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Amtrak Mgmt. Threw My Stickers Away
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[QUOTE]Originally posted by amtraxmaniac: [QB] Amtrak has to answer to the president and act at the mercy of Congress. The very nature of public services is that they serve at the pleasure of SOME legislative or executive body. That is NO reason for such department heads NOT to fight for the well being of their own departments/agencies. Amtrak just lays down and takes it. That's all I'm saying. If it seems that I'm suggesting debate and even an adversarial relationship between Amtrak and D.C, maybe I am. The amicable approach has gotten the Amtrak nowhere. There have been way too many concessions with little more than a squeek from Amtrak's end. Why should all the sound and criticism come from the Prez and legislature? Amtrak needs to start making some noise of its own. I have seen at the state and local level how this has worked. Legislators neglect a department or agency. Agency heads put up a fight. Concessions are made or it goes to a ballot and the CONSUMERS (voters) decide. Why would this not work for Amtrak? Back to the point. As long as Amtrak is run by people who, frankly, don't care about it, expect customer service to be stuck on mediocrity. [/QB][/QUOTE]
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